Loantovaluegh

Privacy Policy

Last updated: January 2026

1. Data controller

Loantovaluegh S.L. (hereinafter, "the Platform"), with Tax ID B-87432156 and registered office at Calle de Velázquez, 27, 3rd Floor, 28001 Madrid, Spain, is the entity responsible for processing the personal data collected through this website.

You can contact our Data Protection Officer at dpo@loantovaluegh.com for any enquiry related to the processing of your personal data.

2. Data we collect

We collect the personal data you provide directly through our contact forms: name, email address, and the content of your message. This data is collected for the purpose of responding to your enquiry and maintaining communication with you.

Additionally, our website may automatically collect browsing data through cookies and similar technologies, such as IP address, browser type, pages visited, and time spent. This data is processed in accordance with our Cookie Policy.

3. Purpose of processing

The personal data you provide is used exclusively for the following purposes:

  • Responding to your enquiries and requests for information.
  • Providing you with information about our real estate crowdlending services.
  • Complying with our legal and regulatory obligations.
  • Improving user experience and the operation of our platform.
  • Sending commercial communications, always provided you have given prior consent.

4. Legal basis

The processing of your data is based on the following legal grounds, in accordance with the General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD):

  • Your express consent when submitting a contact form.
  • Our legitimate interest in improving our services and user experience.
  • Compliance with legal obligations applicable to our activity.

5. Data sharing

We do not sell, rent, or share your personal data with third parties for their own commercial purposes. We may only share your data in the following cases:

  • Service providers who assist us in operating the platform (hosting, web analytics), always under a data processing agreement.
  • Public or regulatory authorities when legally required.
  • In case of merger, acquisition, or corporate restructuring, ensuring continuity of data protection.

6. Data retention

We retain your personal data for the time strictly necessary to fulfil the purpose for which it was collected. Contact data is retained for a maximum of 24 months from the last interaction, unless a legal obligation requires retention for a longer period.

7. Your rights

In accordance with the GDPR and the LOPDGDD, you have the right to:

  • Access your personal data.
  • Request the rectification of inaccurate or incomplete data.
  • Request the deletion of your data when it is no longer necessary for the purpose for which it was collected.
  • Object to the processing of your data in certain circumstances.
  • Request the restriction of processing.
  • Request the portability of your data to another controller.
  • Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us at dpo@loantovaluegh.com. We also inform you of your right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your data does not comply with current regulations.

8. Data security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of communications via TLS protocol, restriction of data access to authorised personnel, and regular security audits.

9. Changes to this policy

We reserve the right to update this privacy policy at any time. Any modifications will be published on this page with the corresponding update date. We recommend reviewing it periodically to stay informed about how we protect your information.